AI for retail, luxury and beauty

Generative AI for retail, luxury and beauty

Luxury houses, beauty brands, retailers and e-commerce: train your teams in France and internationally, on the tools you already use, and find the uses that matter, from marketing to the boutique.

Talk to a retail AI expert

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Training in English and French for your international teams

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A network of AI champions to make new habits stick

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Uses that respect your brand voice and your customer data

/ Our results

Our impact in figures

396

Clarins employees trained in six months

50,000

people trained in AI in person by Mister AI

99%

of Clarins participants recommend the training

/ Who we work with

The retail, luxury and beauty businesses we support

Luxury and fashion houses

Workshops with leadership teams, training for digital teams and framing uses that involve customer data.

Beauty and fragrance

Masterclasses by role, AI Team Days and training for marketing, sales and e-commerce teams.

Department stores and retailers

Executive workshops on customer experience, audit of support functions and team training.

Travel retail and distribution

Ambassador training, Copilot days and regular webinars for the teams.

E-commerce and digital brands

Training for every team, from the executive committee to the business functions, on everyday tools.

/ Use cases by function

What AI changes in retail and luxury jobs

Function

Use cases found on our assignments

Marketing and communication

Adapting claims, translating and localising content, storytelling for presentations

E-commerce and CRM

Turning one offer into banners, media and CRM emails, cleaning product files

Sales and retail

Analysing sell-in and sell-out by retailer, preparing buyer meetings, assortment

Customer experience and boutique

Preparing client appointments, customer knowledge, training sales teams

Finance

Turning Excel tables into presentations, management control

Regulatory and monitoring

Fragrance allergen labelling, competitive monitoring

HR and learning

AI champion networks, train-the-trainer programmes

Use cases found on our assignments with luxury houses, beauty brands and retailers.

/ FAQ

Frequently
asked questions

How do you train international teams in AI?

With sessions in English and French, schedules adapted to each region's time zone and train-the-trainer programmes. For a beauty brand, 396 employees were trained in 31 sessions across Paris, Shanghai and New York, with a 99% recommendation rate.

Can you train our teams on the tool the group has already rolled out?

Yes. We train on the tool you already use: Microsoft 365 Copilot, ChatGPT, Claude or an in-house tool. The goal is to get the most out of what you have, without waiting for a new IT project.

How do you keep your brand voice in AI-generated content?

By giving the AI your style guides, examples of approved content and your vocabulary rules, and by keeping a human review on everything that is published. We build these assistants with your marketing teams.

What is an AI champion network?

Volunteer employees, trained in more depth, who support their colleagues, share good practices and report needs. They take over after the training to make AI stick over time.

How much does AI training cost for a brand or retailer?

Corporate training starts at €1,800 excl. VAT per day for a group of employees.

Let's talk about your
retail and luxury use cases

Marketing, e-commerce, clienteling, training your store networks: a Mister AI expert helps you choose your first use cases and the right format.

Talk to an expert

/ AI consulting

Our AI
consulting services

Un homme en costume écrit sur un tableau blanc lors d'une réunion avec trois collègues assis à une table avec des ordinateurs portables et des documents dans une salle de conférence lumineuse avec une grande fenêtre.

Un groupe de professionnels en réunion autour d'une table, avec des documents, une tablette affichant un graphique circulaire et des ordinateurs portables, discutant et collaborant dans un bureau moderne lumineux.

Deux développeurs assis sur des chaises de bureau noires avec roulettes travaillent sur des ordinateurs affichant du code dans un bureau moderne avec une grande plante en pot blanche et des décorations murales minimalistes.

Homme portant des lunettes travaillant sur un ordinateur portable à un bureau avec plusieurs écrans d'ordinateur en arrière-plan dans un bureau lumineux.

AI use case audit

We analyse your business processes to identify high-impact generative AI opportunities. Our in-depth audit gives you a clear, prioritised, actionable roadmap to transform your organisation with measurable gains.

Change management

We support your teams over time to ensure adoption and skills growth. AI committees, usage tracking, continuous improvement: we turn your technology investment into lasting operational success.

Custom AI development

We design and deploy AI agents built for your specific needs: automating repetitive tasks, smart workflows and tailored solutions. Our developments fit into your existing systems to maximise your ROI.

AI licence management

Icônes colorées représentant quatre intelligences artificielles ou outils numériques alignés horizontalement.

We buy and manage your ChatGPT, Claude, Copilot or Mistral licences: setup and security (SSO, MFA, GDPR DPA), dedicated user support and usage tracking. You get a single invoice, in euros.